An interesting and challenging years moves towards it’s end. Full of gratefullness I wish to all my customers, friends and partners happy holiday and a great move into 2024. May luck, joy, success and best health be your onling companions in the the new year. I am looking forward to read more…
Category: Hotel
If customers recognize you
in his During my recent stay in The Westin Grand Cape Town all of a sudden a staff member followed me. When I turned round, he asked “Do you remember me, Mr. Wicki?”. Immediately, I remembered his face with his shining eyes – to be honest, I had to cheat read more…
Young Talents – Summer 2023
Actually I am in the middle of our stagiaires-program summer 2023 at my partner college in Weggis. Together with my team I am preparing 34 young talents from Eastern Europoe to their internship in Swiss hospitaltiy and gastronomy. This is not always an easy but a very fulfilling job. On read more…
Room numbers refreshingly different
On my recent promotion tour for our stagiaires-program i stayed in a local four-star-hotel in Most, CZ. Already on my way to the room I was fascinated by the corridors. Instead of classical room numbers they were refreshingly different. The design was modern and nice and distributed over the entire read more…
Gain experience in Switzerland?
We are already intensively planning the next stagiaires course staring in June. We enable young, motivated professionals to have a unique experience in the Swiss hotel and restaurant industry. Would you like to do an internship in a hotel or restaurant in Switzerland? Then you are right with us. Ideally, read more…
Dissatisfied Customer – Your Chance!
As my stock was getting low, I recently ordered new pins for my company. My students in particular appreciate these as small souvenirs. Since my previous supplier is no longer active, I had to look for a new one. A quick google and a good offer was found. The design read more…
Staff Shortage in Hospitality – We are active!
A shortage of qualified staff members for hospitality and gastronomy industry is obvious since several years also in Switzerland. The situation is not yet so dramatic as in some of our neighbouring countries, where some companies have to close, reduce their opening hours or products massively, because they cannot find read more…
Merry Christmas
We wish to all our readers a merry Christmas and all the luck, success combined with best health in the next year. We are looking forward to be available for you fully motivated in 2023!
Dream or Get Up
Recently I read the following saying: Every morning you have the choice, whether you want continue with dreaming, or get up and realise your dreams. This gave me no peace for a couple of days and finally motivated me to write this blog. The saying represents a lot of my philosophy read more…
Give-Aways from own Kitchen
Christmas season is right ahead and once again the question is, what to offer to one’s customers as a gift. Of course, a good customer relation is not just dependent on gifts and useless give-aways are counterproductive. A good optoin nowadays is to make a donation to a non-profit organisation read more…